Privacy Policy

Privacy Policy2023-09-08T15:41:06+01:00

Privacy Policy

This Privacy Policy (“Policy”) describes how Universoftware (“we,” “us,” or “our”), a bespoke software development company based in London, UK, collects, uses, and protects the personal data provided by users (“you” or “your”) when accessing or using our website. We are committed to ensuring the privacy and security of your personal information.

By accessing or using our website, you consent to the collection and use of your personal data as described in this Policy.

1- Information We Collect

When you access or use our website, we may collect the following types of personal data:

a. Email Address: We may collect your email address when you provide it to us voluntarily, such as when you subscribe to our newsletter or contact us through our website.

b. First Name and Last Name: We may collect your first name and last name when you provide them to us voluntarily, such as when you fill out a contact form or request a consultation.

c. Phone Number: We may collect your phone number when you provide it to us voluntarily, such as when you request a callback or provide it as a contact method.

d. Usage Data: We may automatically collect certain information about your usage of our website, including your IP address, browser type, operating system, referral source, pages visited, and the date and time of each visit. This information is collected using cookies and similar tracking technologies. Please refer to our Cookie Policy for more details.

2- Use of Personal Data

We use the collected personal data for the following purposes:

a. To provide and maintain our website and its features.

b. To respond to your inquiries, provide customer support, and communicate with you.

c. To send you promotional materials, newsletters, and updates about our services, but only if you have given your consent to receive such communications.

d. To improve our website, analyze usage patterns, and optimize user experience.

e. To comply with legal obligations, resolve disputes, and enforce our rights.

3- Data Retention

We will retain your data for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. When we no longer need to retain your personal data, we will securely dispose of it.

4- Data Sharing and Disclosure

We may share your personal data with third parties in the following circumstances:

a. Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as website hosting, data analysis, marketing, and customer support. These service providers have access to your personal data only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your data.

b. Legal Compliance: We may disclose your personal data if required to do so by law or if we believe that such disclosure is necessary to comply with a legal obligation, protect our rights or safety, investigate fraud, or respond to a government request.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or the use of your personal data.

5- Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.

6- Your Rights

You have certain rights regarding your personal data, including the right to:

a. Access, correct, or update your personal data: You may review and update your personal data by contacting us using the information provided at the end of this Policy.

b. Object to or restrict the processing of your personal data: You may object to certain processing activities or request restrictions on how your personal data is used.

c. Withdraw consent: If you have previously provided your consent for the processing of your personal data, you have the right to withdraw your consent at any time.

d. Data portability: You may request a copy of your personal data in a structured, machine-readable format.

To exercise your rights or if you have any questions or concerns about our data practices, please contact us using the information provided at the end of this Policy.

7- Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those third parties before providing any personal data or using their services.

8- Children’s Privacy

Our website is not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If you believe that we have inadvertently collected personal data from a child, please contact us immediately, and we will take steps to delete that information.

9- Changes to the Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. The updated Policy will be effective as of the date stated in the revised Policy. We encourage you to review this Policy periodically for any changes.

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at: support@universoftware.co.uk

Last updated: 06/28/2023

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