Universoftware

Telecommunications software

Telecommunications software2024-02-13T20:20:55+00:00

The development of telecommunications software concerns software used in the organization and management of all aspects of electronic data exchange (text, voice, video, etc.). Our telecommunications software developers are responsible for designing, developing, and testing software that enables the transmission and reception of voice, data, and video.

Telecommunications software

Advanced Solutions for Telecommunication Operations

Universoftware specializes in providing comprehensive Operations Support Systems (OSS) solutions for the Telecommunications software industry. Our advanced software solutions empower telecommunication companies to streamline and optimize their operational processes, enhancing efficiency, reliability, and customer satisfaction. Here are the main OSS offerings we provide:

Network Management System (NMS)

Our NMS enables telecommunication companies to efficiently monitor, configure, and manage their network infrastructure. It offers real-time visibility into network performance, helps identify and resolve issues promptly, and supports network planning and optimization.

Service Provisioning and Activation

We offer service provisioning and activation systems that automate the end-to-end process of delivering telecommunication services to customers. These systems ensure seamless and quick service activation, reducing manual effort, minimizing errors, and accelerating time-to-market for new services.

Fault Management System

Our fault management system enables proactive monitoring and rapid detection of network faults or anomalies. It provides real-time notifications, automated fault analysis, and facilitates swift resolution, minimizing service disruptions and downtime.

Performance Management System

Our performance management system offers comprehensive monitoring and analysis of network and service performance metrics. It helps telecom operators optimize network resources, identify bottlenecks, and proactively address issues to ensure optimal service quality.

Inventory Management System

Our inventory management system provides a centralized repository for managing telecom network assets, such as equipment, circuits, and infrastructure components. It facilitates accurate inventory tracking, efficient resource allocation, and supports effective capacity planning.

Service Assurance System

Our service assurance system enables end-to-end monitoring and assurance of service quality and customer experience. It helps in identifying, diagnosing, and resolving service issues promptly, ensuring high levels of customer satisfaction and reducing churn.

Billing and Revenue Management System

We offer comprehensive billing and revenue management solutions that automate the billing process, ensure accurate invoicing, and enable efficient revenue collection for telecom operators. Our systems support multiple billing models, including prepaid, postpaid, and hybrid, while integrating with existing billing infrastructure.

Customer Relationship Management (CRM) Integration

We provide seamless integration of our OSS solutions with CRM systems to enable a holistic view of customer interactions, service usage, and support requests. This integration enhances customer service capabilities, facilitates personalized offerings, and improves overall customer satisfaction.

Universoftware’s Operations Support Systems are designed to meet the unique requirements of the telecommunications industry. We combine cutting-edge technologies, industry best practices, and a customer-centric approach to deliver tailored solutions that drive operational excellence and business success for our clients.

VAS customized software (value added services)

We help telecommunications to expand their offer with:

  • VoIP apps.
  • IPTV apps.

Contact us today to learn more about how we can help you expand your telecommunications offer with VoIP and IPTV apps.

Ensuring the Security and Reliability of Your Network

Telecommunications software also plays a vital role in ensuring the security and reliability of telecommunications networks. Contact us today to learn more about our solutions.

Telecommunication services

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